NDT Solutions (NDTS) Privacy Policy

July 2, 2025

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At NDT Solutions LLC (“NDTS”), we are committed to safeguarding your privacy when you access our website, use our services (the “Services”), or purchase our products (the “Products”). This Privacy Statement outlines how and why we collect, use, and share your personal information, and what choices you have regarding that use. References to “we,” “us,” or “NDTS” in this statement include NDT Solutions LLC and its affiliated companies, where applicable.

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This Privacy Statement contains essential information to help you understand our practices regarding the use of your personal information by NDT Solutions LLC (NDTS).

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What Data Do We Collect and How Do We Use It?

We collect personal information in connection with the use of our Services and Products. This may include, but is not limited to:

• Your name, postal address, email address, and phone number

• Your business information, such as company name and industry sector

• Payment and transaction details, including credit or debit card information, when placing orders

• Technical data such as IP addresses, browser type, and usage patterns when interacting with our website or client portal

 

How We Collect Your Information

We may collect your personal information when:

• You apply for or purchase any of our Products or Services

• You contact us to request information, support, or assistance

• You use features of our website, client portal, or other digital tools that require personal information to operate

 

How We Use Your Information

We use your personal information to:

• Fulfill and manage orders, billing, and customer service requests

• Confirm and update our records

• Communicate with you about your account, transactions, or technical support

• Improve our Services, website functionality, and user experience through analytics

• Send relevant updates, product announcements, and promotional offers (only with your consent where required by law)

• Comply with legal obligations, enforce our terms, and protect our rights or the rights of others

 

Third-Party Services

• We may share limited personal information with trusted third-party providers who support our operations—such as payment processors or analytics platforms. These providers are contractually obligated to protect your data and use it only for the purposes specified by NDTS.
   

We do not sell your personal information to third parties.

 

Retention of Your Personal Information

• Your information will be kept if required for the reasons described here and to comply with applicable laws. We will take reasonable steps to destroy personal information we hold if it is no longer needed for these reasons.

 

Cookies

• Our website uses cookies to distinguish you from other users and to remember your preferences during your visits. This enhances your browsing experience and helps us improve our site. For more information, please refer to our Cookies Policy, which outlines the types of cookies we use, their purposes, and how you can manage or disable them. Please note that disabling cookies may affect the functionality of certain features on our website.

 

Other Websites

• Our website may contain links to third-party websites that are outside of our control. This Privacy Statement applies only to the NDTS website. We are not responsible for the content, privacy practices, or security of any external sites. When you access third-party websites, we recommend reviewing their privacy policies before providing any personal information.

• Please note that no link to an external site should be interpreted as an endorsement by NDTS of that site, its content, or its practices.

• You may not create a link to this website from another website or document without our prior written consent.

 

Security

• At NDTS, we take the security of your personal information seriously. We allocate appropriate resources to safeguard your data against loss, misuse, unauthorized access, alteration, or disclosure. Our security and privacy protocols are regularly reviewed and updated as needed, and access to your information is strictly limited to authorized personnel.

• To protect your data, we use secure server software (SSL) to encrypt personal information during transmission. However, it is important to understand that no internet-based platform can be completely secure. While NDTS is committed to doing its utmost to protect your information, we cannot guarantee the security of data transmitted over the internet or via email, and we are not responsible for unauthorized access that falls outside of our control.

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Your Rights

• You have the right to request copies of your personal information held by us and details of how we use that information by contacting us in writing using the details below. If any of your information is incorrect or out of date, please let us know and we will amend our records. You also have the right to require us to stop processing your personal data and/or to withdraw your consent, where applicable. However, this may not apply where we have other legal reasons for continuing to use your personal data.

• Please send all inquiries in writing to privacy@ndts.com.

 

Complaints Process

• If you have a complaint about how we have managed your personal information you may contact us using the details below and we will investigate your complaint. 

 

California Consumer Privacy Act (CCPA)

• In accordance with the California Consumer Privacy Act (CCPA), this Privacy Statement outlines how NDTS collects, uses, and shares personal data. California residents have the right to request access to the personal information we hold, understand how it is used, and request its deletion, subject to certain legal limitations.

• For CCPA-related inquiries or requests, please contact us at: privacy@ndts.com

 

Changes to This Privacy Policy

• NDTS reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with an updated “Effective Date” at the top of the policy.

• We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our website, Services, or Products after any changes indicates your acceptance of the revised policy.

• If we make any material changes that significantly impact your rights or the way we process your personal data, we will provide prominent notice on our website or contact you directly where required by applicable law.

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